Companionlink outlook 20131/7/2024 ![]() I’m looking for some advice as to how to resolve my issue. I suspect something is wrong with the Outlook on my desktop computer. I logged back into my Gmail account and deleted the message in my Inbox with the JPG attachment and 2 new messages appeared in my Outlook “Inbox”.įinally, I have a Surface 2 tablet running Outlook and I am able to open the PDF document attached to the e-mail message giving me problems on my desktop computer. It’s as if this one message with the JPG attachment is holding up all my other inbound messages. I have been receiving other e-mail messages to my Gmail “Inbox” account, but they are not appearing in my Outlook “Inbox”. I closed and restarted Outlook and the message still has not appeared in my “Inbox”. The Outlook status bar continuously shows “SYNCHRONIZING ‘Inbox’, but nothing shows up in my “Inbox”. The message was received to my Gmail account, but it did not show up in my Outlook Inbox. ![]() I logged onto my AOL account and sent a message to my Gmail account with a JPG attachment. I’ve also run “Scanpst.exe” to repair any errors with my PST file. Thinking Outlook 2013 has gotten corrupted I did an Office “Quick Repair”, as well as an “Online Repair”, but that did not resolve the issue. I know for a fact I’m connected to the Internet, so this error is not accurate. When I click on the “Send/Receive”, to see the progress, it shows the error “Cannot connect to the network (0x800CCC13)”. If I log onto my Gmail account and open this same e-mail message, I am able to open the PDF document, so I know the PDF file is good.Ī related issue is that whenever I send an e-mail message with an attachment (not just PDF file), the message remains in my Outbox and never gets sent. My Outlook e-mail is associated with my Gmail account. Anyone who e-mails me a PDF document, I’m getting this same error message. Even if I save the attachment to my computer and try opening, I get the same error message. I get the message “Adobe Reader could not open the file because it is either not a supported file type or the file is damaged”. The first is with receiving messages that contain PDF attachments. I recently have been having issues with attachments in Office 2013 on my Desktop computer running Windows 8.1.
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